FAQ
Ask Us Anything
Welcome to the FAQ section of our hotel, where we strive to address all your queries to ensure you have an unforgettable experience. Here, you’ll find answers to the most frequently asked questions you may have before, during, and after your stay.
If you have any other questions or needs, feel free to contact us. Our aim is to make your stay as seamless as possible.
Check-in is available from 3:30 PM, while check-out must be done by 10:00 AM on the day of departure. If you desire an early check-in or a late check-out, please contact us, and based on availability, we will do our best to accommodate you.
To book your vacation, we require a deposit of 30%.
Cancellation is free with a refund of the deposit up to 30 days before the arrival date.
Certainly, we are also owners of an extra-large furry friend, and we love all animals. The apartments dedicated to our four-legged friends are limited in number.
Absolutely, until early June and from mid-September, we also accept stays of one night. During the rest of the period, we only accept reservations from Saturday to Saturday; otherwise, it's possible based on availability.
The Municipality of Cattolica requires a fee of €2 per person per day only for the first week of stay at our facility, children up to 14 years old are exempt from payment.
Upon arrival, it will be possible to settle the payment via instant bank transfer, debit card, credit card, or Satispay. For ordinary bank transfers, we ask that the payment be made upon arrival.
For parking, we have 3 options. The covered garage under the residence, the uncovered parking in front of the Residence, closed with a gate, or the parking 750m away with shuttle bus service.
At Rex Residence Hotel, bicycles are available free of charge for all our guests, including children.
Inside our apartments, you will always find bed and bath linen. During a stay of at least one week, there will be a midweek towel change. During a stay of at least 10 days, in addition to the towel change, there will also be a mid-stay bed linen change.